Terms, conditions, and other necessary legalities.
Red Desk Studio (“We”) accept registrations on on a first-come, first-served basis until the class is full. Enrollment minimums and maximums for classes are stated on the class description page.
Payments for all classes must be received in full before the start date of the class. We accept, and prefer, online payments. Please use the contact page on the website to request an invoice.
Class Cancellations by Red Desk Studio
The class will be held only if the minimum number of attendees register. We reserve the right to cancel a class if enrollment is insufficient, and will fully refund your registration fees if we cancel a class. We will not reimburse to you any travel costs you have incurred for a cancelled class.
Attendee Cancellation and Transfer Requests
Cancellation requests or registration transfers must be made in through the contact page on the website.
- If you cancel your registration more than 14 days before the Class date, we will refund the registration fee, minus a $300 cancellation fee.
- If you cancel your registration within 14 days of the Class date, we will refund 50% of your registration fee.
- If you cancel on the day of the Class or are a no-show, we cannot issue any refund.
Refunds for CPTC classes will include the exam fee.
You may Transfer your registration to another class date (if another class is available) or you may change the name on a registration. We charge $50 for a Transfer of registration.
Note: A specific class may have stricter cancellation or transfer dates or charges listed in the class description. Those in the class description supersede these cancellation policies stated here.
STC Membership and Continuing Education Units (CEUs)
STC Member IDs will be validated against the membership database for certification and registration purposes. Candidates who complete the CPTC Foundation Exam Prep Class and exam are required to track and manage their own CEUs.
No Warranty and No Liability
Red Desk Studio is not responsible for, and does not warrant that, the candidate will pass any exam, for which it took preparation courses from Red Desk Studio. In addition, the candidate responsible for verifying his or her qualifications to sit for the Certified Professional Technical Communicator Foundation Examination. Candidate will provide the required materials in order to prepare for and complete the exam.
If you have a disability requiring a reasonable accommodation, please include that information on your registration form in the field provided and send Red Desk Studio a description of that accommodation request at least ten working days before the course begins.
Code of Conduct
Red Desk Studio is dedicated to providing a harassment-free training experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. Training participants violating these rules may be sanctioned or expelled from a training event without a refund at the discretion of the training organizers.
The Certified Professional Technical Communicator Foundation Exam Course Prep content, handouts, materials, and examination remain the copyright of Red Desk Studio, STC, and APMG, as so indicated. Unauthorized copying or redistribution of the materials is prohibited unless agreed in advance in writing by the materials’ owner.
© 2016 Red Desk Studio, Inc. All rights reserved. The information contained on this website is provided for informational purposes only. Red Desk Studio, Inc. has developed the content and is protected by copyright under the laws of the United States and foreign laws. Under no circumstances may these materials be reproduced for sale or profit. Any use of content not expressly permitted may violate copyright, trademark, and other laws.
Red Desk Studio reserves the right to update these terms and conditions at any time, without notice.